To place a prescription order all you need to do is log in to your account and select which items you require from your repeat medication list.
If it is the first time you are using this website, after you have register for FREE, you will need to enter a list of the medicines you would like to order, after placing your first order with us, staff at the Pharmacy will enter all of your repeatable items onto your account so the next time you will be able to simply tick which items you need, just like on the printed side of your prescriptions from your GP.
Once you have placed the order online with us we will forward the request onto your Doctor who will then issue a prescription. Once ready the Pharmacy will collect your prescription from the Doctor’s surgery and dispense the medicines.
Depending on the option you choose, your medication will then be kept at your chosen Pharmacy Branch for you to collect at your convenience or it will be delivered to the address you entered during the registration process.
Please note we require a signature for all medication delivered by us so please ensure an adult is in to sign for the delivery. If you know that nobody will be in to sign please select the collect from pharmacy option when ordering. We are unable to post medication through a letterbox or leave in a “safe place”. We can, however, deliver to an alternative address, which can be, for example, your work or a neighbour/friends address, all you need to do is enter this under your account details from your dashboard.
We are only able to order medication that is on your “repeatable” list from your GP. Please do not order any item that is not on this list as it may delay your order.
Doctor’s often allow a certain number of repeats before you need to be seen by them for a review. If a review is due we will not be able to order a prescription for you and we will inform you of this. The amount of repeats you have left can also sometimes be found on your paper copy from your GP.
Please allow 48 hours from when you order your prescription with us for it to be ready. The Pharmacy advise you to order your prescriptions at least a week before you are due to run out of medication.
The prescription collection and delivery service is a FREE service for UK prescriptions issued by a UK registered GP. Collection is available from any surgery in Coventry and delivery is available to any address within CV1 – CV7 postcodes. If you need to pay for your prescriptions you are able to do this on delivery in cash to the delivery driver or in the pharmacy by cash or card.
Any questions regarding this process please call our Main Pharmacy on 07425247932.